Frequently Asked Questions


Is there a free trial?
Yes! Every subscription comes with an all access, free trial until 30th June 2020. After which, the free trial will be for one month. Do take advantage of this great offer to enjoy and explore all of our best content.

What does a subscription cover?
Subscribing to Kingdomcity+ will give you access to a range of uplifting online content. This includes world-class teaching, kids and youth resources, tailor-made masterclasses, leadership lessons, special guest sermons and so much more!

Is there an app I can download for Kingdomcity+?

Not at the moment, but it's something we are hoping 
to roll out soon.

I've got a gift card, why do I still key in credit card details?

Our platform requires these details to ease the billing process 
later on and allow you to continue with your subscription. 
Every subscription receives the first month free, and the gift 
card amount will be applied to the following month(s) costs. 
You're free to cancel before your subscription ends, and your card 
won't be charged.

Having trouble with your Credit Card or Payment?

Please make sure that your card details are correct and you have 
sufficient funds available. If you are still encountering problems 
please check your email for any decline instructions, or email our
support team at plus@kingdomcity.com

What is your Cancellation Policy?

If you wish to cancel your subscription you can do so via the
Kingdomcity+ platform.
Please note we do not prorate or refund cancelled monthly
subscriptions.

Why does Kingdomcity+ charge?
The $3 a month subscription cost covers the operating costs of
Kingdomcity+, enabling us to provide you with the highest quality 
content from across the world. This small fee helps to support our 
weekend services, as well as the teams, equipment, servers and 
infrastructure needed to run Kingdomcity+.
We genuinely appreciate your support - thank you!

Can I stream from different devices?

Kingdomcity+ gives you the ability to watch worldclass content anywhere at anytime. It allows you to instantly watch through any internet-connected device, including smartphones and tablets. We recommend reviewing the system requirements for web browser compatibility when streaming from your computer or laptop.